Return & Refund Policy

🔁 Return & Refund Policy – jaunti.pk

Your satisfaction matters to us! We strive to deliver quality products with care. Please read our return and refund policy below:

📦 Return Eligibility

You may request a return or exchange only if:

• You received a wrong product, wrong size, or a damaged/defective item

• You notify us within 24 hours of receiving the parcel

• The item is unused, unwashed, and in original packaging with all tags

🔁 Exchange Policy

• Exchanges are possible only for eligible issues (e.g., wrong or faulty item)

• The customer must bear courier charges for sending the item back

• Once we receive the item and inspect it, we will ship the correct product within 3–5 working days

💰 Refund Policy

• Refunds are allowed only if the item is out of stock or unavailable after your confirmed order

• Refunds will be processed within 5–7 business days to your bank account or via EasyPaisa/JazzCash

• No refund will be issued for issues arising due to customer error in size selection or change of mind

🔄 How to Request a Return or Exchange?

1. Send your Order ID, product photo, and issue clearly via WhatsApp:
   📲 +92-3307370600

2. Our team will review and confirm eligibility

3. Pack the item securely and send it to our provided address (shared via WhatsApp)

📌 Important Notes:

• We reserve the right to decline any return request that does not meet the conditions above

• Always check the size chart before placing an order to avoid size issues

🧵 Need Help?

We’re just a message away!
📲 WhatsApp: +92-3307370600
📧 Email: contact@jaunti.pk